VADAPALANI CAMPUS

Total Quality Management

Total Quality Management

Department Of Mechanical Engineering

March 1st and 2nd 2012

SRM University, Vadapalani, on 1st and 2nd march played host to Mr. Gowri Shankar, who gave the students the benefit of his comprehensive experience and expertise on Total Quality Management by presiding over a two day training programme. The first day commenced with a brief address by the HOD (mechanical department), campus director, dean (E&T) and the SRM university director (E&T) underpinning the importance of TQM and quality circles to the structure and efficiency of modern manufacturing industries and the current industrial scenario at large. Mr. Gowri Shankar skillfully maneuvered over the vast outreaches of the subject, citing his own experiences as TQM head at Ashok Leyland. Discourses on the historical Japanese origins of quality management and various elementary techniques like the 5S's (sort, straighten, systematic cleaning, standardizing, and sustaining) dominated the first day. The second day saw an in-depth analysis of organizational quality circles and the seven QC tools. Case studies and applications of the indispensable technique inherent to quality management - Poka Yoke (mistake-proofing) also formed a sharp feature of the programme. Though accustomed to an industrial audience, Mr. Gowri Shankar bore remarkably with the inexperience of his student audience. The training programme stretched over a huge range of abstract concepts and various technical analytical tools like Pareto and scatter diagrams. The distribution of certificates to the participants formed the conclusion to the two day training seminar organized by the MSME (Ministry of micro, sample, and medium enterprises, Government of India) development institute, Chennai.